Terms and Conditions

 

Terms & Conditions

TERMS & CONDITIONSCUSTOMER SERVICE/TERMS

We are proud of our friendly customer service. Customer satisfaction is very important to us. Orders may be placed online, at wimborne market, or by telephoning  us on 07546 404229 between 10am and 6pm monday to saturday. All our contact details are shown on the ''Contacts '' section of the website.Payment of your order can be by using.youraccount or  credit / debit card through the shopping cart on our website.Orders can be placed  over the telephone, or by cash or card at wimborne market

.Delivery See delivery section

Damaged or faulty GoodsIf your goods arrive damaged we will replace them free of charge.  If we are unable to replace them we will refund you the cost of the item in full provided you inform us in writing within 7 days.You must inform us within 7 days of delivery of any damage

.If any manufacturing faults appear within 12 months of delivery we will replace or repair your goods free of charge. This only applies to manufacturing faults.

Online ordering.You may cancel any order placed online up to 7 days after receipt of goods , you must inform us in writing ( by post ,email is not accepted, please sign your letter.)  within the 7 day period and return the goods ( at your own expense )undamaged and  in the original packaging , your account will then be credited. If you have any queries regarding this site please contact us on 07546 494229.